Clinical Workflow Solutions help local and remote healthcare providers improve collaboration, streamline workflow, enhance patient examination and consultations, and make critical decisions more quick and accurate. These solutions provide the tools and resources you need to deliver high-quality patient care.
CCaaS has everything you’re looking for
Multi-channel contact center, outbound, self services IVR, call recording with all detailed reporting will empower your business and enhance your productivity.
Now Jabber is part of our offering
Give your teams the freedom to be productive from anywhere, on any device, with Cisco Jabber.
Visual collaboration is the next stage for many businesses
utilize Video conferencing in your daily business activity to enhance productivity and reduce traveling and visiting people, without buying a TP infrastructure you just need the end points only.
Communicate anywhere any time simply
Just plug and make your calls you do not need to care about your telephony infrastructure and your Telephone lines even while you are in the go, we will take care of it for you.
Let us help you with your communication
Communication is the heart of the business and it might lead you to misfocus in your business so leave it to us and spend much time foucusing on what you supose to do.
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Scalable solution
It is the best scalable solution, where you can grow as much as you may want, with our platform in seconds.
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Customer Satisfaction
Customers’ satisfaction is guaranteed, as high quality is substantially in the core of our business. We keep developing our services to enhance collaboration.
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Integration
Very easy to integrate either with our other services or with a third party application anywhere.
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Security
We guarantee maximum security level using latest security technologies.
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Codec Support
Our service provide all type of codecs such as G.711, G.729…etc u-Law, a-Law.
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Web Portal
All management/ monitoring of our platform will be through our web portal and technique from anywhere any time.
CONTACT CENTER WALLBOARD AS SERVICES
Contact center statistics
View on a Large Screen Display, PC, tablet, mobile or even a Smart TV, as long as you have a browser you can be connected.
Our data updates will show you real-time/historical data, presented to all connected displays simultaneously.
Real time and historical data of your contact center
Our connection over the cloud is to read only, so that your contact center shall be maintained intact. Using this connection, we will design the screen the way you want to show whatever data you consider critical information for your business, and also we can set alarms and send emails or SMS.
Secure solution
Our wallboard connection is totally secure and all the data are encrypted. No other party can read it. On the other hand, we are using https to ensure a secure connection. Furthermore, our solution is read-only, and writing is not admissible.
SUCCESS YOUR BUSINESS
Want to Improve Business?
It has been proven that focusing in something else than you business will negatively impact your performance, so let us put our hands together we will take care of your collaboration in cloud to give more time of focusing in your main business.
Business Moving to Cloud
Business today need’s more flexibility in term of expandability, free your business and be ready for tomorrow challenges with an agile business strategy where you can scale up or down in one click with no limitation.
OUR MAIN SERVICES
UCaaS
Hosted Unified Communications as a Service including IP voice, Messaging (voicemail converted to email), Instant Messaging (IM), and Presence
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CCaaS
state of the art Contact Center as a Service including Interactive Voice Response (IVR), Recording, plus Web and Chatting as well as integration for your back end system and self-services.
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TPaaS
TelePresence as a Service with High Definition Video for your business from any Video endpoint. In addition, you can provide a video experiences that works with your secure BODY
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WHAT OUR CLIENTS SAYS
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Marry John - , Mediatricks
The right collaboration tools help make it easier for an organization to adapt to market changes and evolve their business faster. -
Jane Blue - Big Company
Our main business is outsourcing Agents where our main profit is from HR but at the same time our main loss source comes from IT where we keep buying and upgrading our systems beside the operational cost of IT team, we found that shifting to cloud based contact center as service allow us to focus more... -
Jack Wills - X Studioz
With a norrvik UCaaS we don’t have to buy extra capacity before we need it. And our IT team can focus on the core business instead of the communications system.
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