About Us

Norrvik was founded in 2015. Focusing on the business of hosted collaboration, our solution is deployed via robust well-connected data center located in Hägersten Stockholm with full redundancy and high availability.

Certainly, collaboration tools and cloud services are changing the way companies do business. Norrvik has combined the best of both in Hosted Collaboration Solutions (HCS), delivered from the cloud.

Norrvik cloud based Collaboration using Cisco HCS, offers the main services below:

  • Unified Communications as a Service (UCaaS)
  • Contact Center as a Service CCaaS
  • TelePresence as a Service (TPaaS)

In addition to the services which is now priority to the collaboration such as call accounting as service, XML phone application as a service, Call recording and Wallboard as a service.

Our business model is offering business voice, video and customer care applications via subscription-based services. We do believe that Hosted collaboration can offer both providers and customers very different choices with regard to resource dedication, tenancy, cost and control over their computing assets, giving them much greater confidence on deploying collaborative applications on the cloud.

The capability of integrating multiple functions of communication on one platform makes telephony an important tool from the business perspective. Telephony is expected to acquire the largest market share, thanks to its compatibility with automated transmissions of voice and video.

The global UCaaS market is poised for “staggering growth,” and according to Transparency Market Research, by 2022 it is expected to be worth nearly $38 billion. The market will expand at a compound annual growth rate of more than 23 percent between 2014 and 2022, while according to 2013 valuation it was almost $5.7 billion.

Based on our market research and monitoring, we can see that there are few customers moving to the cloud collaboration, however the number will continue increasing in the near future.